What version of the software are you running, Go to Help, About and the version number will be listed in the pop up. Also, are you using Windows XP and the proper JAVA version?
One more question, are you using "english" as your computers language? The only time we've seen a 0 problem is when the computer uses a comma (,) instead of a period (.) for decimal places. Eg 34,5 instead of 34.5 That makes it trip up.